
Customer Scenarios
Combined Insurance … making accident and sickness insurance easy … helping you make sure your family is protected when you need it most.
But don’t just take our word for it …click to see if you identify with one or more of these customer scenario’s …
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Example 1 Solo mother of two
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Imagine if you were to become extremely sick and missed work for more than three months.
Would this put your family in a very difficult financial situation? With our Confinement Benefit we will pay a daily benefit from $50 to $300 dependant on your Benefit Level.
Combined Insurance can assist in paying for some of the non-medical costs, like everyday household bills, transportation costs, when your insurance benefit arrives you can put it towards your family’s living expenses.
In a really difficult time, Personal Insurance: Your Choice can make life a whole lot easier for you and your family when you need it most!
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Example 2 Married mother of two
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Husband Self-employed?
If he was seriously injured would this put him out of work for extended periods of time?
Would your family be able to cover the living expenses without his income?
If you were to find yourself in this situation with your husband seriously injured and in difficult financial situation because he is unable to work, what would you do?
The Trauma Benefit could help if you were to suffer a serious injury by paying a lump-sum benefit ranging from $50,000 to $300,000.
As a self-employed person with a wife and children to provide for, a lump-sum benefit could help when it is needed most!
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Example 3 Family of 3: father, mother and daughter
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Is your child accident prone?
Do the family savings take a financial battering each time your child visits the doctor?
Children will be children and an accidental injury is an all too common story for most families.
Here at Combined Insurance we know how common it is for parents to be paying for medical treatment or consultation time and time again.
As a policyholder, by adding the Optional Benefit of Children’s Accident Benefit to your Core Benefit, we can help you with those unexpected expenses that occur from children’s accidents.
The benefit will pay a lump-sum benefit ranging from $30 to $180 per accident. In an instance when times are tough, Combined Insurance is here to protect you when you need it most!
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Example 4 An individual
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Can you afford to maintain your lifestyle if your ability to earn an income was taken away?
If you were to become sick or were injured, and couldn’t work, do you have enough sick days, annual leave and savings to cover your expenses?
If the answer is no to the above Combined Insurance is here to help!
We can show you how easy it is to understand how financially we can help you maintain your lifestyle when the worst does occur. We do this by matching your unique needs and requirements to the right personal insurance plan from the benefits and options available under Personal Insurance: Your Choice.
Let’s make this easy!
Service orientated is something we pride ourselves on, we will endeavor to provide you with friendly and reliable service. Please feel free to speak with one of our helpful Authorised Representatives and see how we could help you when you need it most!
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Example 5 A family
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If you were to become Totally or Partially Disabled what impact would this have on your family?
To become Totally or Partially Disabled would have a major impact on your family emotionally and financially. If this was to occur suddenly how would you cope? Here at Combined Insurance we provide Personal Insurance Plans that are matched to your unique needs and wants.
A Combined Insurance Authorised Representative will work with you to select the right benefits and options available that will ensure you and your family would be able to pay for the unexpected life changes that can occur.
Our Disability Benefit will pay a monthly benefit ranging from $1,000 to $6,000 so your family can be protected when you need it most!
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Example 6 A husband and wife
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We are here to help... Let’s make this easy!
If you need any information regarding your policies or want some general questions answered our customer service representatives will gladly answer your questions or queries. We are committed to providing you with the benefits promised under your coverage.
We pride ourselves on providing you with friendly and reliable service.
Combined Insurance is:
Customer-centric - making insurance clear and easy for you and meeting your needs is our number one objective.
People-driven - differentiating ourselves through the skills and service of our people.
Accountable and Ethical - taking responsibility and doing the right thing because it is the right thing to do.
Performance-minded - always working to improve your experience and our people's satisfaction.
Information about your policies are just a call away if your husband or your wife would like to know more information about how our unique personal insurance benefits call our toll free Customer Service Hotline Toll Free 1300 300 480 or email us at customer@combined.com.au.
Let’s Make this Easy!

