If you need to make a claim, please notify us as quickly as possible.
Call us at 1300 300 480 Monday to Friday between 8:30am – 5:00pm AEST and AEDT. We can provide assistance over the phone and post out anything you may require to help action your claim.
Need to complete a claim form?
Simply click on the form you need below and follow the instructions shown on the form:
IMPORTANT: Once downloaded, the relevant form should be completed in full by you and your doctor, signed by both, and posted to:
PO Box 403
Please read the instructions on the claim form carefully before completing it. On receipt of the completed form, we will review and assess your claim and policy coverage. If we require any further information, we will contact you.
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Combined Insurance is conducting a review
©2021 Combined Insurance (a trading name of Chubb European Group SE (CEG) and ACE Europe LIFE SE (AEL)). All rights reserved.
CEG and AEL are undertakings governed by the provisions of the French insurance code with registration number 450 327 374 RCS Nanterre (CEG) and 497 825 539 RCS Nanterre (AEL). Registered offices: La Tour Carpe Diem, 31 Place des Corolles, Esplanade Nord, 92400 Courbevoie, France. CEG has fully paid share capital of €896,176,662 and AEL has fully paid share capital of €6,127,501. UK business address: 100 Leadenhall Street, London EC3A 3BP. Supervised by the French Prudential Supervision and Resolution Authority (4, Place de Budapest, CS 92459, 75436 PARIS CEDEX 09). CEG is authorised and subject to limited regulation by the Financial Conduct Authority. AEL is subject to limited regulation by the Financial Conduct Authority. Details about the extent of our regulation by the Financial Conduct Authority are available from us on request. You can find details about the firm by searching ‘Chubb European Group SE’ or 'ACE Europe Life SE' online at https://register.fca.org.uk/.
The legal name for the Life company will change on 31st March 2021 to Chubb Life Europe SE (CLE)